Returns & Refunds

Returns can be initiated within 14 days of delivery by contacting Puur Crafts. You are responsible for the cost of return shipping for this item. We offer a refund for the full value of an item once it is shipped back and has arrived in the condition that we shipped it. Customized works are not subject to returns.

Buyer Protection Guaranteed

Regardless of the artisan’s return policy, you can rely on us in the rare case that something doesn’t go as planned. You can email within 30 days of receiving the product In the unlikely event that your purchase is damaged in transit or significantly deviating from its description.

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